Your monitoring professionals can help streamline an emergency
An alarm can be confusing when they sound off -- even moreso if they go off when you’re asleep. But if you installed a monitored alarm system, You only have to worry about one thing: getting your loved ones to out of harm’s way.
This is because your monitoring professional also reacts to your activated sensors. Within a minute, they will contact you to make sure everyone is alright and help gauge the situation. Then, they will call emergency departments and get them to your home. Vivint’s monitoring agents can even help talk you through your emergency and the next step.
Monitoring secures more than your home security system
Your Helena monitored alarm system covers more than an intrusion. Your security system may also respond to fire, carbon monoxide, or water damage with the added components. By adding a monitored fire alarm or CO detector, you can get emergency services to react no matter if you're home or away. Your monitoring professionals can even react to health-related concerns -- like shortness of breath or a collapse -- with a monitored medical pendant.
Emergency services reach you faster with a monitored alarm system
Your monitoring team will answer any activated alarm within seconds. They'll first call you to make sure you're safe and then will summon emergency personnel on your behalf. This sleek approach is much quicker than calling the authorities yourself after you reached your family members and moved to safety. Seconds make a difference in any emergency, and Vivint makes certain you get assistance quickly!
Monitoring watches your home round-the-clock
Unfortunately, a high-decibel alarm tone doesn’t do much when you’re gone. However, your Vivint monitoring team remains on alert without rest. They'll answer to any alert that you are unable to and will also keep you in-the-know every part of the process. It’s convenient when you're flexible and can speed home after receiving a notification, but it's critical when you're out of town and can't quickly get back to take care of the situation.