Can you side step false alarms in Helena?
Just like you would address any issue, the best course of action is to reference the manual. Ensure all your components are set up appropriately from your perspective by:
- Running a checkup through your smart hub.
- Manually check each device to be certain it didn't get knocked out of place or need a battery change.
- Check your preset schedules to be certain that your alarms aren’t engaging at unsuitable times.
- Ensure all integrated smart implements are incorporated properly and aren't conflicting with your alarms.
Contact your service agent if you continue to have issues cutting down false alarms in your Helena system. They'll gladly send out a trained expert to inspect your setup.
Inspect your windows and doors
When your system checks out alright, the next measure is to do a sweep of your property. Are your windows and doors closed tightly, or might there be a few inadvertently ajar? If an access point remains open, it might trigger a sensor. If your family routinely neglects to close an entrance, you might want to implement a smart lock that locks automatically when your system is engaged. Unfortunately, windows require additional manual maintenance, particularly if you have a family member who prefers to fall asleep with a cracked window. Luckily, your Vivint installation makes it simple to deactivate that sensor while still guarding the remaining areas of the house.